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Quality
management system
Quality Management System (QMS) can be defined as a set of policies,
processes and procedures required for planning and Execution (Production
/ Development / Service) in their core business area of an Organization.
QMS integrates the various internal processes within the organization
and intends to provide a process approach for project execution.
QMS enables the organizations to identify, measure, control and
improve the various core business processes that will ultimately
lead to improved business performance
Quality management organizations
and awards
The International Organization for Standardization's ISO 9000 series
describes standards for a QMS addressing the processes surrounding
the design, development and delivery of a general product or service.
Organisations can participate in a continuing certification process
to demonstrate their compliance with the standard.
The Malcolm Baldrige National Quality Award is a competition to
identify and recognize top-quality U.S. companies. This model addresses
a broadly based range of quality criteria, including commercial
success and corporate leadership. Once an organization has won the
award it has to wait several years before being eligible to apply
again.
The European Foundation for Quality Management's EFQM Excellence
Model supports an award scheme similar to the Malcolm Baldrige Award
for European companies.
In Canada, the National Quality Institute presents the 'Canada Awards
for Excellence' on an annual basis to organisations that have displayed
outstanding performance in the areas of Quality and Workplace Wellness,
and have met the Institute's criteria with documented overall achievements
and results.
The Alliance for Performance Excellence is a network of state, local,
and international organizations that use the Malcolm Baldrige National
Quality Award criteria and model at the grassroots level to improve
the performance of local organizations and economies. NetworkforExcellence.org
is the Alliance web site browsers can find Alliance members in their
state and get the latest news and events from the Baldrige community. |
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